“Automation Set To Affect Highly Skilled Occupations”
That’s not my headline. That’s the headline of an article in the December 2015 – January 2016 Company Director Magazine published by the Australian Institute of Company Directors and on page 16 mind you!
The same article paraphrases a McKinsey study which I quote:
“Artificial Intelligence and advanced robotics will have a more profound effect on the global workforce than is widely realised”
Why I am bringing this up, is that it is not that AI, robotics and automation is anything new. What is new, is that it is now being reported more in main stream publications and media channels.
You see manufacturing and logistics (think Amazon) have been pursuing the concept of automation ever since the days of Frederick Winslow Taylor and Henry Ford, progressing through to TQM and of course Six Sigma. You could say in the pursuit of greater and greater efficiencies. Its just that today there are better tools and this is now encroaching more and more into the service sector at a rapid pace. Nothing is sacred anymore.
Even in a recent edition of my daily newspaper, there was an article about Robo Advisors for wealth management…
“Robo advisers are designed to take market share from humans who aren’t adding any value to customers” – Ian Dunbar
The other group or industry, that has been embracing automation is of course the digital marketers. But not just large companies. Small micro businesses are implementing automation into their online businesses with profound impact. For my own businesses, I have implemented automation extensively and will continue to do so as new capabilities become available, I also teach my clients to do the same.
Regardless of whether you are a large corporate, or a startup or a small micro online business, today, right now, you need to be implementing automation into your business if you haven’t already. Note also, I did not say “consider implementing”. The fact is that if you do not develop a strategy and then implement these disruptive technologies, you will be left behind.
So hopefully I have provided some context or rationale around “why” you should implement automation, the next step is of course the “what” followed by the “how” and then lastly the “who” or the vendor etc.
The only caveat I give you is that you need to keep peeking over the back of your shoulder to be on the look out for some disruptive entrant into your market place, because before you know it that market entrant could become a behemoth in a very short time.
Finally, whether robotics and automation can be used to train our fury friends to use our note pads for information rather than a meal, that will be another question for another time!